The India CX Power Awards 2025
Individual Categories
CX Leader of the Year
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CX Visionary of the Year
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CX Rising Influencer
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Customer Empathy Champion
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DataDriven CX Analys
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Experience Design Architect
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CX Storyteller of the Year
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Frontline Hero
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CX Mentor of the Year
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Multiling ual CX Specialist
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Proactive Service Expert
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CX Change Maker
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Inclusive CX Advocate
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Mobile Experience Specialist
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CX Operations Leader
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SaaS CX Expert
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CX Complian ce and Ethics Leader
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CX Innovator in Sustainabil ity
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Customer Advocacy Champion
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CX Researcher of the Year
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CX Resilience Leader
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CX Team of the Year
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CustomerObsessed Culture Award
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Best Use of Customer Sentiment Analysis
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CX Innovation Through CoCreation
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Exc ellence in Post-Purchase Experience
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Real-Time CX Response Award
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Best Use of Automation in CX
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End-toEnd Customer Experience Excellence
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Customer Recovery Excellence Award
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HyperPersonalizati on Award
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CX in Emerging Markets Award
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CX in Regulated Industries Award
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Outstandi ng CX in Subscription Models
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Best Use of AR/VR in CX
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CX -Driven Product Innovation
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Most Transparent Customer Communicat ion
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CX for Good Award
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Seamless Offline-toOnline Experience
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Best Use of CX to Drive Business Growth
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CrisisResponsive CX Team of the Year
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